Electric Outage Response
What to Do Before You Call
Warning: Use Extreme Caution - Treat All Down lines/wires as live and energized.
First, check your breaker panel or fuse panel and any outdoor disconnects to make sure the outage is not due to a tripped breaker or blown fuse.
Next, check to see if your neighbor’s power is off and contact us. This will help determine if the problem exists inside your premise or is a result of a power outage on utility lines.
Important Notice: If a lineworker responds and the outage call is not related to Hyde Park Electric distribution lines/equipment, you will be charged for the full cost of the response.
REPORT AN OUTAGE
Normal Business Hours
Mon-Fri 7:30 AM - 4:00 PM
After Hours Outage &
Office Line is Busy
POWER LINE DOWN or Low-Hanging Wires
Immediately call (802) 888.2310.
If the line is busy, call (802) 888.1732.
After business hours, call (802) 888.1732.
Talk to a person!
Do not leave a message, use social media, send an email or contact us message.
WARNING: USE EXTREME CAUTION
Treat all down lines/wire as live and energized.
Never approach downed wires/lines or anything in contact with them, as the surrounding ground can become energized and pose a threat.
Never attempt to move limbs or branches from any lines.