Electric Outage Response
What to Do Before You Call
Warning: Use Extreme Caution - Treat All Down lines/wires as live and energized.
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First, check your breaker panel or fuse panel and any outdoor disconnects to make sure the outage is not due to a tripped breaker or blown fuse.
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Next, check to see if your neighbor’s power is off and contact us. This will help determine if the problem exists inside your premise or is a result of a power outage on utility lines.
Important Notice: If a lineworker responds and the outage call is not related to Hyde Park Electric distribution lines/equipment, you will be charged for the full cost of the response.
REPORT AN OUTAGE
Normal Business Hours
Mon-Fri 7:30 AM - 4:00 PM
(802) 888-2310
After Hours Outage &
Office Line is Busy
(802) 888-1732
POWER LINE DOWN or Low-Hanging Wires
Immediately call (802) 888.2310.
If the line is busy, call (802) 888.1732.
After business hours, call (802) 888.1732.
Talk to a person!
Do not leave a message, use social media, send an email or contact us message.
WARNING: USE EXTREME CAUTION
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Treat all down lines/wire as live and energized.
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Never approach downed wires/lines or anything in contact with them, as the surrounding ground can become energized and pose a threat.
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Never attempt to move limbs or branches from any lines.
