Save time and money by managing your account anytime from anywhere
Billing &
Payments
Alerts &
Notifications
Paperless
Billing
Important Dates to Remember
07/28 to 08/04
Payment Options Temporarily Not Available
As we change to our new SmartHub payment system, payment options using credit & debit cards, electronic checks, and paperless billing will not be available for use during this period.
We will be accepting CASH and CHECK payments via walk in during business hours, mail, and by our drop box. Payments will not post to your account until the new system commences.
During this transition, there will be a grace period regarding late fees.
07/28 to 08/04
Automatic Payments Will Be Temporarily Down
Unfortunately, current ACH Draft methods cannot be transferred to the new system. If you are on our current ACH Draft system, please note that we will have a grace period regarding late fees.
During the day of August 4, 2025, you will be able to create and register your new SmartHub account which will include a new automatic payment methods. Instructions for registering are in the video below.
August 4, 2025
Launch Date
Our team has been working hard to get this new system ready for you. It’s going to make managing your account easier than ever.
Please register your account using the information on this page.
Reach out to us if you have any questions.
Introducing SmartHub
How can SmartHub help you control your account?
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Our SmartHub mobile app and web portal will keep you informed and will show you where to save time and money on your bills.
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Billing & Payments: No more waiting for your bill to arrive in the mail, access your bill at anytime from anywhere. Save time with easy payment options to avoid late fees and service interruptions.
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Alerts & Notifications: Stay informed on important account events via email or text messages. Receive the information you need to make the right decisions about your account.
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Paperless Billing: What if you could save some time and a tree at the same time? Activate SmartHub paperless billing, an eco-friendly way to instantly access your bill.
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SmartHub gives you complete control over your account by giving you the tools that deliver the right information at the right time so you can make the right decisions about your account.
Other Frequently Asked Questions (FAQs)
Is the mobile
app secure?
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Yes.
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All critical information is encrypted in every transaction run and no personal information is stored on your phone or tablet.
Mobile devices do offer you the ability to store your login information for apps installed on the device. If you choose to store your login information, any person who has access to your mobile device can access your account.
What is the difference between the SmartHub web portal and mobile app?
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Both platforms are part of our online account management system for members. Both the web version and mobile app allow you to securely access their account information, change your personal information, manage notifications, update stored payment methods, view bills and payment history, make payments, and report issues.The free, secure mobile app is available to download and install on mobile devices and tablets
Do I have to use SmartHub to pay my bill?
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No.
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You can take advantage of all the features of SmartHub or you can continue to pay your bill as you currently do.
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How current is the account information in the app or website?
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The information you see in the app and on the website is shown in real-time.
However, if you keep your app or web version open for an extended time, you should refresh the page by selecting a new option in order to ensure the information is current.
How do I avoid being scammed by another party when being asked about SmartHub and my new account number?​
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Please know that throughout this communication process, we will never call or email you to ask for credit card numbers, bank account routing numbers or any other type of personal information.
If you do receive such communication from someone claiming to be our Employee, please report it to us.
Can I manage and make payments on multiple accounts with SmartHub?
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Yes.
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SmartHub shows all of your accounts, along with the amounts due for those accounts. You may make a payment to a single account or multiple accounts from both the website and mobile app.